DTE Energy IT Senior Technical Analyst in Detroit, Michigan

Job Description

IT Senior Technical Analyst-10030

The future is bright at DTE Energy! We are the largest electric and gas utility in Michigan with an aspiration to be the best-operated energy company in North America. We are a Fortune 500 company headquartered in Detroit, Michigan with businesses in 26 different states.

DTE Energy’s utility and non-utility businesses are poised for significant growth. We look forward to working with highly motivated and team-oriented individuals to energize our efforts of growing economically and environmentally.

We care for our employees and prioritize their health and safety first. Recently, DTE Energy has been recognized as an outstanding place to work and has received the following accolades:

· Gallup Great Workplace Award for 3 consecutive Years! (2013, 2014 and 2015)

· Metropolitan Detroit’s 101 Best and Brightest Companies to work For

· J.D. Power Customer Satisfaction Award

· Professional Women’s Magazine/Black EOE Journal “Best of the Best”

· Computerworld’s 100 Best Places to Work in IT

· Best Employers for a Healthy Lifestyle Gold Award

· Detroit Free Press Green Leaders Award

DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.


Job Summary

Senior-level IT position implements and supports a broad range of facility-based IT equipment or software. May solicit input from project managers and stakeholders in developing business case documentation, features and requirements. Works with service providers to ensure their in-scope technical solutions are consistent with the enterprise’s business strategy and architecture. May be responsible for overseeing small to medium scale projects including creating and monitoring the project plan. Works closely with business unit to review service provider problems, to analyze and validate the accuracy of information, and the feasibility of solutions. This role provides input into the in-scope technical architecture for sourcing projects. May be required to perform functional analysis, requirements gathering, ERP module configuration (including light programming skills in the appropriate language) and testing. Responsible for conducting prototypes, developing functional specifications, data mapping, function, mapping, setting of configuration tables, and setting of transactional/control tables. May lead, mentor or coordinate less experienced analysts and IT staff, participates in efforts to raise the level of practice for analysis. This is a senior professional-level IT position.

Key Accountabilities

-Develop documents, maintains project features, requirements, use cases, change requests, review results, as well as project artifacts in accordance with organizational standards and processes.

-Facilitate working sessions used to elicit features and requirements.

-Acts as a lead liaison among stakeholders, project team, and leadership in order to understand the structure, policies, and operations of an organization; works in conjunction with team members and our architectural direction to recommend pathways that enable the organization to achieve its goals.

-Provides planning and time estimates for own assignments; assists less experienced technical analysts.

-Performs independent analysis activities; takes ownership of problems within the relevant discipline.

-Works on projects of moderate to high complexity that may involve one or more business partners, interfaces or systems.

-May assist and provide technical analysis training to team members. Provides leadership, mentoring and coaching.

-Maintains an awareness of relevant technology trends, innovations and analysis techniques in the industry; works toward certification in areas of expertise.

-Provides technical analysis leadership, mentoring, and coaching; defines technical analysis team training needs.

-Maintains a symbiotic relationship with the business analysts and business partners within the scope of project work.

-Promotes continuous improvement philosophy and methodology that results in a continuous improvement culture within Information Technology. May utilize a variety of Operating System principles and tools to facilitate effective solutions that improve process design in all areas of the business.


-Required: Education and experience requirements can be satisfied through one of the following options:

*High School Diploma and knowledge and capabilities typically acquired through at least 8 years of Information Technology related experience, OR

*Associate degree or industry-recognized certificate (i.e. the completion of a core group of courses designated by the institution) in an information technology related discipline is preferred; other non- Information Technology degrees will be considered. Knowledge and capabilities typically acquired through at least 6 years of Information Technology related experience, OR

*Bachelor’s degree in an information technology-related discipline is preferred; other non-Information Technology degrees will be considered. Knowledge and capabilities typically acquired through at least 4 years of Information Technology related experience.

-Required: Three years’ experience working within a NERC Regulated area operating under Critical Infrastructure Protection (CIP) guidelines or related compliance activities (ie. NRC etc.); Be able to provide evidence, interpretations of standards and testimony in support of DTE Energy’s compliance activities and needs.

-Required: Three years’ experience supporting ABB NMR Energy Management or Distribution Management (EMS/DMS) system in the capacity of password management, patching and general IT support activities or similar experience in a process control computing environment.

-Required: Three years’ experience working in UNIX, LINUX, Oracle database or Windows environment supporting patch management, operations, account management and general IT support activities.

-Communicates effectively, has the ability to influence and build relationships to foster a positive work environment, participates as a team member and leads teams with the ability to deal with people at all levels with good interpersonal skills. Ability to develop / coordinate cross-functional work groups and projects, yielding optimal outcomes.

-Proficient in facilitating working sessions to elicit Features and Requirements with relevant Stakeholders. Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations. Initiates new ideas and approaches; challenges orthodox practices and approaches with reasonably sound alternatives.

-Broad understanding of analysis and IT industry, e.g. emerging technologies, industry standards, support services, architectures systems design, and systems integration and solid knowledge of analysis and accepted IT processes and methodologies.

-Experience in developing well-defined use cases as appropriate to further deepen a common understanding across project team members and stakeholders.

-Broad understanding of analysis and IT industry, e.g. emerging technologies, industry standards, support services, architectures systems design, and systems integration and solid knowledge of analysis and accepted IT processes and methodologies.

-Experience managing projects/leading teams.

-Competent in multi-tasking (i.e. the ability to prioritize and manage multiple tasks, issues or projects that may include high-visibility initiatives and require innovation, teamwork and planning).

-Flexibility and the ability to work with shifting priorities; embrace new/evolving responsibilities. Copes with multiple demands from superiors, and/or subordinate and peers in a positive and even-handed fashion; displays a calm demeanor under pressure.

-Be able to participate in 24 x 7 on-call system/application support on a team rotation basis and work occasional off-hours support.

Job: Information Technology & Services

Title: IT Senior Technical Analyst

Primary Location: Michigan-Detroit

Requisition ID: 10030